英語(yǔ)電話邀約對(duì)話。國(guó)際商務(wù)電話不宜在對(duì)方節(jié)假日、休息時(shí)間和用餐時(shí)撥打。要長(zhǎng)話短說(shuō)、有備而談,一次通話不宜超過(guò)三分鐘。
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打電話時(shí)要先向接待人問(wèn)好并自報(bào)家門(mén)。需要接聽(tīng)人找人勿忘“請(qǐng)”字并致謝,通話結(jié)束時(shí)不忘說(shuō)“再見(jiàn)”并輕掛電話。
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接電話比較好在鈴響三聲時(shí)接,也應(yīng)先說(shuō)“您好”,再自報(bào)家門(mén),通話結(jié)束時(shí),不要搶先掛斷電話。記錄電話內(nèi)容時(shí),比較好再?gòu)?fù)述一遍。
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Secretary: Good morning. American Oil Companyswitchboard. May I help you?
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Vivian:Hello, this is Viian Liu of China Beijing Zhongya Petro-Chemical Equipment Company.I'd like to speak to Mr.Zhong,please.
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Secretary: Please hold on. I'll just put you through.
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Mr. Zhong: Hello, this is Robert Zhong speaking.
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Vivian : Hello, Mr. Zhong. This is Vivian Liu of China Beijing Zhongye Petro-Chemical Equipment Company. I have got your number from Commercial Department of Embassy of the USA in China. And we know yourcompany will send a negotiating delegation to come to China for purchasing some equipment. We welcome them to visit our company sincerely.
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Mr. Zhong : Thank you for inutation. Can you fax some introduction about your company to me?
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Vivian :Of course I can. I will do it as soon as possible. I will be looking forward to your good news.
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秘書(shū):早上好,美國(guó)石油公司總機(jī)。我能幫您什么嗎?
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薇薇安:您好,我是*北京中亞石油化工設(shè)備的薇薇安·劉。請(qǐng)找一下鐘先生。
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秘書(shū):請(qǐng)稍等,我給您接通電話。
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鐘先生:您好,我是羅伯特·鐘。
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薇薇安:您好,鐘先生。我是*北京中亞石油化工設(shè)備公司的薇薇安·劉。從美國(guó)駐華大使館商務(wù)處得到您的電話。我公司得知貴公司將會(huì)派遣一個(gè)談判代表團(tuán)來(lái)華購(gòu)買(mǎi)一些設(shè)備。我們真誠(chéng)地歡迎貴公司代表團(tuán)到我們公司來(lái)。
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鐘先生:謝謝您的邀請(qǐng)。您能給我們傳真一份貴公司的簡(jiǎn)介嗎?
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薇薇安:當(dāng)然可以。我會(huì)盡快給您傳過(guò)去的。我將時(shí)刻期待您的好消息。